Where Is My Order?

Orders are processed within 48 hours (excluding weekends and holidays). An email with tracking information will be sent once the order has been dispatched. Note that alterations can postpone shipments for up to 5 business days.

The email with tracking information can often be found in your junk mail folder, be sure to check before reaching out to investigate further.

How Do I Return an Item?

Please see our return policy here 

What's My Size?

To ensure you get the right fit we've come up with a handy reference guide on how to buy the right size here.

Are Your Jeans Sanforized?

All of our jeans are sanforized unless otherwise specified in the item description. 

Do You Have a Non-Leather Alternative to Leather Patch?

Yes! We have a Naked & Famous Denim vegan patch available to replace any leather patch on N&F jeans free of charge. Please check this page for more info.